Policies

Rates & Shipping Times

Standard 750ml bottles of wine are charged a flat rate of $18 per case or any fraction thereof for FedEx Ground and $24 per case or any fraction thereof for UPS Ground going anywhere within the continental United States. Large format (1.5 L) bottles are charged a flat rate of $18 for up to two bottles for FedEx Ground and $24 for up to two bottles for UPS Ground going anywhere within the continental United States. Gift Packs (pre-assembled combinations of 3-6 bottles delivered in a gift box) are charged a flat rate of $18 per gift pack for FedEx Ground and $24 per gift pack for UPS Ground going anywhere within the continental United States.

Faster shipping is available upon request and will be charged the carrier's full going rate. Wine shipments to Hawaii and Alaska are only available via FedEx 2-Day at the carrier's full going rate. Restrictions and further shipping policies for wine orders are found below.

Most orders are processed and shipped within 2-3 business days to be delivered within 3-6 business days, depending on the destination. You will receive an email confirming that your order has shipped with tracking information for your convenience.

Shipping Materials

As part of our ongoing commitment to sustainability, all wine orders are now shipped in environmentally friendly pulp packaging that is made from recycled plastic bottles.

Wine-Specific Policies

Legal Requirements

You must be 21 years of age or older to order or receive alcoholic beverages from Fess Parker Family Portfolio. Receipt of shipments containing alcoholic beverages requires the signature of a sober adult (a person 21 years of age or older who is not intoxicated). Wines purchased from Fess Parker Family Portfolio are not for resale, and are for personal consumption only.

Please ensure that someone of legal age is present at the time of delivery to sign for your package. Also, please note that wine cannot be delivered to visibly intoxicated persons. Any person unable to provide age verification or who is visibly intoxicated will forfeit their right to receive the shipment at that time. In such circumstances the order may either be held in storage at a local depot of the shipping company until appropriate identification is produced, or shipped back to the winery. All associated costs will be the responsibility of the customer.

Third Party Arrangements

Due to the ever-changing nature of wine shipping laws, we may be able to ship wines, directly or indirectly, to most states. If Fess Parker Family Portfolio is unable to ship directly to your state, we may be able to arrange for the sale and shipment of our products through a third party. Please note, when dealing through a third party, wine prices, discounts, and shipping costs may differ from those quoted by Fess Parker Family Portfolio.

Locations We CANNOT Ship Wine To

Due to government regulations, we CANNOT ship WINE to the following states:

• Arkansas
• Delaware
• Indiana
• Mississippi
• Rhode Island
• Utah

Additionally, we cannot ship wine anywhere outside of the United States nor to any of the territories of the United States (American Samoa, Guam, the Northern Mariana Islands, Puerto Rico and the US Virgin Islands).

Wine is a Delicate Commodity

Wine is a perishable commodity. Wine does not like extremes of temperature: hot humid summer and cold winter weather may adversely affect the condition of your wine during shipment. Fess Parker Family Portfolio is not responsible for, and will not replace wine that is damaged by extreme weather conditions during shipment. When your wine order is picked up by the common carrier for delivery, responsibility for the wine becomes the responsibility of the purchaser.

State Specific Limitations

In addition to the above restrictions, each state imposes limitations on the amount of wine any particular adult state resident may receive by direct shipment. We encourage you to learn more about your state's specific requirements before ordering wine. If you have any questions, please give us a call at (800) 841-1104 or send us an email at info@fessparker.com and we will be happy to help.